Fatima Eid Khalfan Alsuwaidi

Senior Revenue Integrity Analyst

ABU DHABI. UAE

Profile summary

To obtain a challenging position that meets my competencies and allows me to utilize the skills I have obtained through my education and work experience. To work in an environment that inspires continual personal and professional development to fulfill my potential and aspiration. To bring to your organization enthusiasm, high motivation, dedication, responsibility, and good work ethic.

Key skills

Skills
Project ManagementEPICMicrosoft OfficeMicrosoft Office ProjectOracleAttention to detailCommunication skillsIT knowledgePresentation skillsPredicting future trendsSupervisory skillsFinancial regulationsDecision makingManaging budgetsEffective delegationConflict resolutionData Analytics & Visualization (e.g., Tableau, Power BI)SQL & Database ManagementClinical Documentation Improvement (CDI)Coding Compliance (e.g., ICD-10, CPT, HCPCS)Natural Language Processing (NLP) for Healthcare

Professional experience

Senior Revenue Integrity AnalystDec 2016 - Present
Cleveland Clinic Abu Dhabi in Billing Department

Coordinates with other departments (clinical or non-clinical) to resolve issues affecting billing. Identifies and resolves billing or coding inconsistencies. Responsible of self-pay/guarantor bills including IP, Emergency, outpatient and Executive health accounts Responds to patients' queries related to their billing statement and benefits through clear verbal or written communication. Resolves problems with minimal leadership guidance, usually during the first contact. Communicates with patients and utilizes multiple tools to investigate, resolve and document patient inquiries Offers payment options to patients as needed

  • Coordinates with other departments (clinical or non-clinical) to resolve issues affecting billing.
  • Identifies and resolves billing or coding inconsistencies.
  • Responsible of self-pay/guarantor bills including IP, Emergency, outpatient and Executive health accounts
  • Responds to patients' queries related to their billing statement and benefits through clear verbal or written communication.
  • Resolves problems with minimal leadership guidance, usually during the first contact.
  • Communicates with patients and utilizes multiple tools to investigate, resolve and document patient inquiries
  • Offers payment options to patients as needed
TraineeSep 2014 - Nov 2014
ENEC in Finance Department

Utilize Oracle to support timely and accurate accounts payable (AP) process Audit AP payment requests and project invoices Manual coding

  • Utilize Oracle to support timely and accurate accounts payable (AP) process
  • Audit AP payment requests and project invoices
  • Manual coding
TraineeApr 2011 - Jun 2011
Department of Economic Development in Project Management

Conducted problem-solving investigations related to efficiency issues. Interacted with operations personnel and provided assembly line solutions. Managed small projects including the preparation and submittal of business cases, initial planning documents, scope of work, benefit determination, and cost estimation

  • Conducted problem-solving investigations related to efficiency issues.
  • Interacted with operations personnel and provided assembly line solutions.
  • Managed small projects including the preparation and submittal of business cases, initial planning documents, scope of work, benefit determination, and cost estimation
TraineeJul 2010 - Oct 2010
Emirates NBD in Al Mishal program

Customer service

  • Customer service

Education

Bachelor's Degree, FinanceSep 2011 - Feb 2015
Zayed University
Diploma, Project ManagementFeb 2009 - Jun 2011
ADVETI (Al Jazirah Institute)